Privacy Policy

At Rising Phoenix Travel, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website or our services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information from you when you use our website or our services. This may include personal information such as your name, email address, phone number, and address. We may also collect non-personal information such as your IP address, browser type, and operating system.

We may collect information from you in several ways, including:

  • When you make a reservation or purchase a service from us
  • When you create an account on our website
  • When you subscribe to our newsletter or other promotional materials
  • When you contact us with a question or concern
  • When you participate in a survey or other marketing research

Use of Information

We use the information we collect from you to provide and improve our services. This may include:

  • Processing and fulfilling your reservations or purchases
  • Communicating with you about your reservations or purchases
  • Providing customer service and support
  • Sending you promotional materials or newsletters
  • Conducting research and analysis to improve our services
  • Complying with legal requirements

We may also use your information for any other purpose with your consent.

Sharing of Information

We may share your personal information with third-party service providers that help us provide our services. These service providers may include payment processors, email service providers, and marketing analytics providers. We require these service providers to protect the confidentiality and security of your personal information and to use it only for the purposes of providing services to us.

We may also share your personal information with our partners and affiliates for marketing purposes. We will obtain your consent before sharing your personal information with our partners and affiliates for marketing purposes.

In addition, we may share your personal information with law enforcement or other government agencies as required by law or as necessary to protect our rights or the rights of others.

Security of Information

We take reasonable measures to protect the security of your personal information. We use industry-standard encryption and authentication measures to protect your personal information from unauthorized access, disclosure, and misuse.

However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information. In the event of a security breach, we will notify you as required by law.

Your Choices

You have the right to opt-out of receiving promotional materials from us by following the instructions in our emails or by contacting us directly. However, even if you opt-out of receiving promotional materials, we may still communicate with you regarding your reservations or purchases.

You also have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us using the contact information provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. The most current version of the Privacy Policy will be posted on our website with the date of the last update. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@risingphoenix.gr.